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70题: 按照标准的涉及对象类型,可将标准划分为术语标准、符号标准、()标准等。
A.行业
B.规范
C.规程
D.产品
答案解析与讨论:
www.cnitpm.com/st/540336180.html第
71题: Information technology governance is a set of governance rules concentrating on IT systems and its performance and()
A.risk control
B.quality control
C.problem management
D.configuration management
答案解析与讨论:
www.cnitpm.com/st/5403426476.html第
72题: Business process is a series of activities completed by different(),respectively doing their tasks, in order to achieve specific value objectives.
A.machines
B.personnel
C.equipments
D.tools
答案解析与讨论:
www.cnitpm.com/st/5403522909.html第
74题: ()is not a Service Desk activity.
A.Registering Incidents
B.Applying temporary fixes
C.Relating an incident to a Known Error
D.Solving a Problem
答案解析与讨论:
www.cnitpm.com/st/5403714990.html第
75题: ()process is responsible for tracing the underlying cause of errors.
A.Capacity Management
B.Incident Management
C.Problem Management
D.Security Management
答案解析与讨论:
www.cnitpm.com/st/5403828321.html