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70题: ()是在工业和信息化部、国家标准化管理委负会的联合指导下研制的,是我国IT服务行业最佳实践的总结和提升。
A.COBIT
B.ITIL
C.ITSS
D.PMBOK
答案解析与讨论:
www.cnitpm.com/st/570024335.html第
71题: Any one or any group of activities utilizing resources totransfer input into output can be viewed as a ()。
A.system
B.structure
C.procedure
D.process
答案解析与讨论:
www.cnitpm.com/st/570032071.html第
72题: The process control charts are used ()。
A.to graph what typically focuses on the prevention of a problem
B.to detect the problem
C.to reject the problem
D.to determine the acceptability of the sample
答案解析与讨论:
www.cnitpm.com/st/5700423319.html第
74题: ()is closet to Deming's definition of Quality。
A.Conformance to requirements
B.Fitness for use
C.Continuousimprovement of products and services
D.Customer focus
答案解析与讨论:
www.cnitpm.com/st/5700623678.html第
75题: The IT service manager resigns from a project that meets the scheduleand budget. After hiring an alternativenew manager, the team is opposed to the comments from the new manager. The team is at () developmentstages。
A.Forming
B.Storming
C.Norming
D.Performing
答案解析与讨论:
www.cnitpm.com/st/5700714462.html