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试卷年份2022年上半年
试题题型【单选题】
试题内容

The type of measurement index does not include which()
A.technical indication
B.data indication
C.Resources indication
D.process indication

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72题: The best description of an operational level Agreement(OLA)is()。
A. an agreement between the serivice provider and another part of the same Drganization
B.an agreement between the serivice provider and an exterral organization
C.a docament that describes how services will be operated on a day -to -day basis to customer
D.a docament that business services to operational staff
答案解析与讨论:www.cnitpm.com/st/521655414.html

73题: The processess of knowledge content Initialization don't include
A.obtain
B.audit
C.release
D.edit
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74题: The Service Design stage of the lifecycle, starts with () and ends with the development of a service solution designed to meet the documented needs of the business.
A. the service activities
B. the business requirements
C. the business environment
D. the improvement activities答案解析与讨论:www.cnitpm.com/st/521674567.html