PMP高频错题（4）

1、 [单选] 风险可以在风险管理过程的哪个阶段被识别出来？

Risks will be identified during which risk management process (es)?

A：实施定量风险分析和识别风险

Perform Qualitative Risk Analysis and Identify Risks

B：识别风险和监督风险

Identify Ris ks and Control Risks

C：实施定量风险分析和监督风险

Perform Qualitative Risk Analysis and Control Risks

D：识别风险

Identify Risks

正确答案：B 你的答案：D

解析：这道题很迷惑人。一般风险是在风险识别时确认的，但是新出现的风险是在风险监控时确认的。监督风险-输出-项目文件更新-风险登记册（更新风险登记册，记录在监督风险过程中产生的关于单个项目风险的信息，可能包括添加新风险、更新已过时风险或已发生风险，以及更新风险应对措施，等等。）

2、 [单选] 在与相关方的项目计划介绍会议上，针对一个问题进行了讨论，并达成了一项协议，各方都持相同意见。然而，过了一段时间后，项目经理又从一个主要利益相关方那里收到一封电子邮件说他们改变主意了。他们对这个问题的看法有所改变，希望各方能够一起重新讨论新的方法和选择。项目经理应首先尝试哪种解决冲突的方法呢？

During the project plan presentation meeting with the stakeholders. An issue was discussed and a resolution was reached, and all interested parties were on board. Sometime after the meeting, the project manager receives an e-mail from one of the key stakeholders saying they have changed. Their mind about the agreed to solution and would like to get the group back together to discuss new options. What conflict resolution techniques should the project manager try first?

A：妥协

Compromising

B：强迫

Forcing

C：调和

Smoothing

D：撤退

Withdrawing

正确答案：A 你的答案：C

解析：管理相关方参与之人际关系技能(解决冲突）出处：PMBOK2012 中  9.5.2.1 解析：参考答案 A，妥协各让一步，项目经理不坚持协议不能改变，对方需要对改变陈述理由。妥协就是寻找能让全体当事人都在一定程度上满意的方案，是很好的冲突解决方法。B 强迫不改变主意不妥。C 调和求同存异，并没解决问题。D 撤退躲避于事无补。

3、 [单选] 项目经理负责一个系统集成项目。执行中管理质量需要哪些文件？

The project manager is responsible for a system integration project. Which documents are required to manage quality on the project?

A：质量测试指标，风险报告和项目管理计划

Quality metrics, risk report, project management plan

B：项目管理计划，经验教训文件和范围说明书

Project management plan, lessons learned, scope statement

C：成本绩效基线，项目管理计划和进度绩效指数

Cost performance baseline, variance analysis, risk register

D：项目管理计划，偏差分析和风险登记薄

Project management plan, variance analysis, risk register

正确答案：A 你的答案：B

解析：管理质量的输入。8.2.1.2 项目文件质量测量指标

4、 [单选] WBS及WBS词典已经完成，项目团队开始识别风险。发起人找到了项目经理，要求制定一个100,000美元的责任分配矩阵。项目的在三个国家进行，使用人员14人。项目预计风险很小，而且项目经理以前做了很多类似的项目。接下来项目经理应该所什么？

The WBS and WBS dictionary are completed. The project team has begun working on identifying risks. The sponsor contacts the project manager, requesting that the U.S. $l00，000 responsibility assignment matrix be issued. The project has a budget of and is taking place in three countries using 14 human resources. There is little risk expected for the project and the project manager has managed many projects similar to this one. What is the next thing to do?

A：理解类似项目发起人的经验教训

Understand the experience of the sponsor on similar projects.

B：创造活动清单

Create an activity list

C：确保项目范围得到了定义

Make sure the project scope is defined.

D：完成风险管理，制定责任分配矩阵。

Complete risk management and issue the responsibility assignment matrix.

正确答案：B 你的答案：D

解析：WBS及WBS词典已经完成，说明5.4创建WBS过程已经完成。接下来要继续将工作包分解为活动。

5、 [单选] 制定项目章程时，一名项目相关方没有提供任何意见。项目经理反复询问让该项目相关方提供必要的意见，以便完成宏观需求。但虽然项目经理努力了,情况却没有得到改善。项目经理接下来应该怎么做？

While creating the project charter, a key stakeholder does not offer any input. The project manager repeatedly asks the stakeholder to provide the necessary input to complete the high-level requirements. Despite the project manager’s efforts，the situation does not improve. What should the project manager do next？

A：将该相关方从相关方登记册中删除

Remove the stakeholder from the stakeholder list.

B：与项目团队假定需求

Assume the requirements together with the project team.

C：将缺失意见作为一项目风险，添加到主要风险描述中

Add the missing input as a risk to the high-level risk description.

D：将该问题上报给项目发起人

Escalate the issue to the project sponsor.

正确答案：C 你的答案：D

解析：根据题意，相关方意见缺失是一种风险，应该加以识别，记录到风险登记册中去，相关方登记册是识别风险的输入，所以选 C。参见 PMBOK 2016 中 11.2.1 考点：识别风险。

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