A change request was approved according to established change management procedures, during its implementation. a senior executive expresses surprise at not being involved in this approval, since the size and cost of the change was significant. What should the project manager have done to prevent this?

按照既定的变更管理程序，一项变更请求获得批准，在实施该变更过程中,一位高级管理人员对其未参与批准变更表示很惊讶，因为该变更的规模和成本都很大。若要避免这个问题，项目经理应该事先做什么？

A.Established a change management process, the required different approval levels depending upon cost estimates制定变更管理流程，要求根据成本估算需要不同的审批级别

B.Ensured that the project team was trained to identify situations in which the senior executive should be involved in the change management process确保项目团队接受培训，以识别该高级管理人员应该参与变更管理流程的情况

C.Involve the senior executive in the design of the change management process during the project’s planning phase在项目的规划阶段，让该高级管理人员参与变更管理流程的设计

D.Consulted with the senior executive prior to submitting the change request在提交变更请求之前先咨询该高级管理人员的意见

信管网参考答案：C

信管网解析：

C是参考答案。考点在于制定项目管理计划中变更管理计划的编制，应事先考虑关键干系人在变更处理过程中的角色、职责等内容。A可以理解为是C的一项工作。